Trust & safety
How we keep ByUs safe
Our rules, the checks that run before things go live, and what happens when something gets reported.
Creators and fans can only trust ByUs if it’s a safe place to be. Here’s how we look after it today. In January 2027 we’ll publish our first full transparency report, with the numbers for 2026.
Clear rules
Everything on ByUs follows our Terms of Service and Content Policy, and every section of the Terms comes with a short “in short” summary. ByUs isn’t an adult platform: sexual content and adult services aren’t allowed anywhere, including private messages and video calls. Everyone on ByUs must be 18 or older.
Checks before things go live
- Photos are checked automatically when they’re posted. Anything flagged waits for a person to decide, or is refused.
- Videos are checked automatically too, and a brand-new creator’s first video is reviewed by a person before it’s published.
- During a live stream, ByUs checks a still picture every minute for unsafe content or risky activity, like driving.
- Every new creator gets a one-time review before their first payout.
Protecting creators’ work
Members-only photos and videos carry a faint watermark with the viewer’s name and a short account code, so a leaked copy can be traced to the account it came from. Getting around the watermark is a serious violation and can get an account closed. If someone posts your work without permission, you can send us a copyright notice.
Protecting fans’ money
For paid messages and 1:1 video calls, a fan’s card is only held at first. It’s charged when the creator replies or joins the call; otherwise the hold is released and the fan pays nothing. Members can change tier, pause or cancel in one tap.
Reports and appeals
There’s a Report button on creator pages, posts, private messages and Lounge posts, and every report is reviewed by a person. Honest first-time mistakes get a warning, not a fine, and ByUs never takes money a creator earned as a penalty. Serious or repeated violations can lead to content being removed or an account being suspended, and anyone who thinks we got it wrong can appeal.