Help Center
What can we help with?
Answers for creators and fans, covering payments, posts, and everything in between.
Getting started as a creator
Claim your page, connect Stripe, and set up tiers.
9 articles
Getting started as a fan
What ByUs is, and how to support a creator.
11 articles
Payments & fees
What ByUs takes, and how creators get paid.
11 articles
Managing your subscription
Cancel, change tiers, or update your card.
8 articles
Posts & content
Publishing updates, photos, videos, and polls.
10 articles
Live streaming
Go live, right on your ByUs page.
3 articles
Tips & messages
One-time support, with an optional note.
4 articles
Growing your audience
Followers, goals, and welcome messages.
8 articles
Digital downloads
Sell files, and find the ones you bought.
3 articles
Account, privacy & trust
Passwords, visibility, and policies.
9 articles
Still stuck? Email support@byusapp.com and we'll help directly.